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  • Calle Pascual y Genís 14

    Telephone: 963 526 337
    Schedule:

    Monday to Saturday:

    10:30 a.m. to 8:30 p.m.

    Sunday:

    10:30 a.m. to 3:00 p.m.

    16:00 to 20:30

    Google maps 

  • Calle Sorní 11

    Telephone: 961 914 869

    Schedule:

    Monday to Saturday:

    10:30 a.m. to 8:30 p.m.

    Sunday:

    Closed

    Google maps 

  • Calle Caballeros 7

    Telephone: 963 916 638


    Schedule:

    Monday to Saturday:

    10:30 a.m. to 8:30 p.m.

    Sunday:

    10:30 a.m. to 3:00 p.m.

    16:00 to 20:30

    Google maps 

  • Pza. Alfonso el Magnánimo 3

    Telephone: 962 036 967

    Schedule:

    Monday to Saturday:

    10:30 a.m. to 8:30 p.m.

    Sunday:

    10:30 a.m. to 3:00 p.m.

    16:00 to 20:30

    Google maps 

Frequently Asked Questions

Shipping


SHIPPING COSTS AND TIMES

SPAIN AND PORTUGAL (PENINSULA) DELIVERY COST

  • In Store - Free - 1-4 days

Orders less than €69.95

  • Peninsula  - 5,95€ 1-4 days 
  • Peninsula Urgent - 11,95€ - 24h*

Orders over €69.95

Peninsula - Free - 1-4 days

Urgent Peninsula - €5.95 - 24h*


EXPRESS SHIPPING

*You will receive your order the following day, provided that it is a working day both on the day you place the order and on the day you receive it. Orders must be placed before 2pm from Monday to Thursday.

BALEARIC ISLANDS DELIVERY COST

Balearic Islands order over 150€ - Free 1-7 Days

Balearic Islands order less than €150 - €9.95 1-7 Days

There are no urgent shipments to the Balearic Islands.

ORDERS ZONE 1 (Germany, Austria, Belgium, Denmark, France, Netherlands, Italy, Luxembourg, Poland, United Kingdom, Czech Republic, Switzerland)

DELIVERY COST

Shipping cost €19.95 3-10 business days

Lontananza will not be responsible for any special fees, customs duties or additional delivery costs. Prices do not include customs fees, taxes or duties.

Lontananza is not responsible for possible delays due to external agents.

Refunds

At Lontananza we want to convey our comfort to you, so if you are not completely satisfied when receiving your order, you have 15 business days from that moment to return or exchange it.

Items must be in perfect condition, unworn and with the tag. Please include the order form with the return. In the case of shoes, please include the original box.

To make a return, you must send an email indicating the shipping address and which item will be returned if you have bought several. The return costs will always be borne by the customer. If it is an online order, you will be reimbursed in the same way you paid, once we have checked that the item is in perfect condition. (It may take 5-7 days from when it arrives at the store)

If the return of an item purchased online is in a physical store, it can only be done with a voucher (money will not be refunded).

No refunds will ever be made on costume jewelry or sale items.

Contact

Email: contact.lontananza@gmail.com